Privacy notice
How PRDT handles your information
PRDT Interior / Productions Pte Ltd · Last updated September 2026
What we collect
Your name, contact details, property information, renovation requirements, and any files you choose to upload (floor plans, photos, quotations). We only collect what you submit through our forms or tell our website chat assistant.
Why we collect it
To prepare your renovation pre-check report, answer your questions, advise you on your renovation, and follow up with you via your preferred contact method. We do not sell or share your information with third parties for marketing.
Website chat assistant (AI)
Our website chat assistant is an AI, not a person. To generate replies, your chat messages are sent to our AI service providers (currently OpenRouter, using Anthropic's Claude models), which may process them outside Singapore. We automatically remove NRIC/FIN and card numbers before messages are sent or saved. We only keep a copy of the conversation if you ask a PRDT designer to contact you — then we save your contact details and the chat so we can follow up. Please don't share sensitive information such as NRIC, bank or health details in the chat. The assistant's answers, including prices, are indicative only; a PRDT designer confirms everything.
How it is stored
Your submission (and any chat you ask us to follow up on) is stored securely and is accessible only to PRDT staff. Uploaded files are not publicly accessible.
How long we keep it
We keep your information for as long as needed to advise you on your renovation enquiry and for reasonable business records afterwards. You may ask us to delete your information at any time.
Your rights
Under Singapore's Personal Data Protection Act (PDPA), you may request access to, correction of, or deletion of your personal data. Contact us via prdt.com.sg and we will respond promptly.